Does Technology have a Heart?

My question is, do we as individuals and organizations owe each other a modicum of compassion in our rush to deploy technology that could have a profound impact upon people’s lives. Consider my hometown of Las Vegas where automation could significantly affect the community. The majority of jobs here are in the service industry. A robot bartender is a novelty right now, but if it were to become common, what happens to all the human bartenders? On a recent visit to a downtown casino, I used its valet to park. As I was leaving, I gave the valet a large bill and asked for some change. He and another valet were unable come up with the cash. I told him to keep the change and wished them a Merry Christmas. Slow business for valets means fewer tips, and perhaps this is due to patrons favoring rideshares, like Lyft, especially when they plan to imbibe a little. If that is the case, what about all the potential impacts of lost revenue like parking garages, parking meters, car washes and so on? When we strive tomake life easier, should we consider what that means for everyone? In full disclosure, there is plenty of opportunity created by all of this technology. My hope is that we would all be a little more thoughtful in our consideration for people and not just in raw outcomes when it comes to how fast and how far we advance. I am conflicted even as I say this. I appreciate that my vodka and pomegranate juice can me mixed to the exact ratios that I prefer every time. Should I care beyond that and does technology have a heart? I wonder…